Shipping policy

Thank you for shopping with us! Please review our shipping policy below to understand our delivery timelines, rates, and procedures.

## 1. Order Processing Times
* **Standard Orders:** All orders are processed within 1 to 2 business days.
* **Bulk & Wholesale Orders:** Processing may take up to 2 to 3 business days for inventory verification.
* **Exclusions:** Orders are not processed, shipped, or delivered on weekends or public holidays.

## 2. Delivery Timelines & Shipping Rates
We partner with leading logistics networks to ensure reliable delivery.
* **Standard Delivery:** Expected delivery is within 3 to 5 business days after fulfillment.
* **Express Delivery:** Available for select items, with delivery within 2 to 3 business days.
* **Shipping Charges:** Shipping fees are calculated at checkout based on package weight, volume, and delivery destination.

## 3. Shipment Tracking
* You will receive a tracking link via email or SMS once your order has shipped.
* Tracking information usually updates within 24 hours of dispatch.

## 4. Return to Origin (RTO) & Delivery Failures
Please ensure your shipping address, contact number, and pincode are 100% accurate.
* **Failed Deliveries:** An order will be marked as RTO (Return to Origin) if the delivery agent cannot reach you, the address is incorrect, or the shipment is refused.
* **RTO Charges:** If a shipment returns to our warehouse due to customer error or refusal, the original shipping fees and RTO logistics charges will not be refunded. Re-shipping an RTO package will incur additional delivery fees.

## 5. Damages and Missing Items
* If your package arrives structurally damaged or tampered with, please take clear photos or an unboxing video immediately.
* Contact our support team within 48 hours of delivery to file a claim.

## 6. International Shipping
* We currently only ship to domestic addresses. International shipping is not supported at this time.